We have a 14-day return policy, which means you have 14 days after receiving your item to request a free return. To be eligible for a refund, your item must be in the same condition in which you received it, unworn or unused, with labels and in its original packaging. You will also need a receipt or proof of purchase. To start your return, you can contact us at
contact@maisonbogomil.com
Please note that if the product is not in the same condition as before, we will send it back to you.

Returns

The products are returned by international mail to the following address:
Bulgaria Plovdiv
16 Trapezitsa Street
Maison Bogomil
Person in charge: Bogomil Peychev
Contact phone: +359899070507
You can always contact us about any return questions at
contact@maisonbogomil.com

Damage and Problems

Please check your order upon receipt and contact us immediately if the item is defective, damaged or if you have received the wrong item so that we can resolve the issue. Exceptions / Non-Refundable Items Some items cannot be returned, such as special orders or personalized items. Please contact us if you have questions or concerns about your specific item.

Replacement

The quickest way to make sure you get what you want is to return the item which you have and make another purchase of a new item.

Refunds

We will notify you once we receive and verify your return, and we will let you know if the refund has been approved. If approved, there will be an automatic refund via the same payment method. Please bear in mind that it may take some time for your bank or credit card company to process, post and refund the amount.

Sustainable Fabrics

All of our fabrics come from Italian mills that have adopted sustainable practices

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Free, Safe & Quick Delivery

Our products come to your door thanks to our reliable shipping partner - DHL. Each shipment typically arrives within 1-2 workdays (for Europe) with DHL Express and is traceable in real time.

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Effortless Returns

Returns are totally free for the first fourteen days

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